Our online technical support experts always offer exemplary service and make sure you always know what is going on during the remote control session. Sometimes they go above and beyond their normal job to make sure our customers are satisfied. Because of this we often have customers that insist on tipping their technician. While this is not necessary, it is at your discretion if you choose to leave a positive public review here so we could give some bonuses to the technical agent (please specify his name in your feedback).
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