What if you can't fix my computer problem?

Then you have nothing to lose. Our expert technicians are some of the best in the industry. Our success rate is exceptional at 86% but of course, some PC problems just can’t be fixed via remote computer repair. In rare cases, we have worked on a problem for hours with no resolution, and in this case, we simply admit that we will not be able to help you and recommend some alternatives. No credit card is collected in this case and you are not charged anything for the call.